Payment Policy

At Dynamic Creations Boutique, we want your checkout experience to be as smooth as your shopping experience. Below are the details regarding the payment process on our website.

1. Accepted Payment Methods:

American Express

Diners Club

Discover

JCB

Maestro

Mastercard

Visa

All transactions are settled in US Dollars (USD). If your card uses a different currency, your bank will perform the currency conversion at the current exchange rate. Any resulting currency conversion fees are the responsibility of the customer.

2. Secure Payments

We take the security of your payments very seriously. All payments on this site are protected by SSL (Secure Socket Layer) encryption technology, ensuring that your personal and financial information is encrypted during transmission. We comply with the highest industry standards—PCI DSS Level 1 certification—to ensure your card information is handled securely.

We do not store your full credit card number on our servers. Payment processing is handled entirely by our trusted third-party payment service providers.

3. Order Charges

Your card will be charged at the time the order is placed. If an item is out of stock or the order cannot be fulfilled for any reason, we will issue a full refund to your original payment method within 5 - 7 business days.

4. Billing Information

Please ensure that your billing name, address, and payment details match the information on file with your bank. To prevent fraud, orders with mismatched billing information may be delayed or cancelled.

5. Pricing Accuracy

We strive to ensure that all product prices are accurate. In the rare event of a pricing error, we reserve the right to cancel the order and issue a full refund. We will notify you via email should this occur.

6. Payment Failure or Rejection

If your payment is declined, please double-check your card number, expiration date, CVV code, and billing address. You may also wish to contact your bank to confirm that there are no restrictions on your account regarding online purchases. If the issue persists, please try an alternative payment method or contact our customer service team.

7. Chargebacks and Disputes

If you believe a charge on your account is incorrect, please contact us at info@dynamiccreationsboutique.com before initiating a chargeback with your bank. We are committed to resolving payment issues quickly and fairly. Initiating a chargeback without contacting us first may result in delays in resolving the issue.