Shipping Policy

We understand the excitement of waiting for your new clothes to arrive—that's why we are committed to ensuring your package is delivered safely and quickly. Here are the details regarding our shipping:

1. Processing Time

All orders are processed within 1–3 business days (Monday through Friday, excluding U.S. federal holidays). Once your order has been processed and shipped, you will receive a confirmation email containing your tracking number.

During peak sales seasons, new product launches, or holidays, processing times may be extended by an additional 1–2 business days. We appreciate your patience and will notify you promptly of any unexpected delays.

2. Delivery Time and Shipping Costs

Standard Shipping: 5-8 business days

Shipping Cost: Free shipping on all orders

3. Delivery Partner

We use UPS for delivery, depending on your location and package size. Information regarding the carrier handling your order will be included in your shipping confirmation email.

4. Shipping Area

Currently, we ship to all locations within the United States.

5. Order Tracking

Once your order ships, you will receive an email with your tracking number and a direct link to track your package. Please allow 24 hours for tracking information to update after receiving the confirmation email. You can also log in to your account on our website at any time to check your order status.

6. Lost or Damaged Packages

We take great care in packaging your orders, but accidents can occasionally happen during transit. If you suspect your package is lost or it arrives damaged, please follow these steps:

Lost Package: If your tracking number shows no updates for more than 7 business days, or if the estimated delivery date has passed and you still haven't received your package, please contact us at info@dynamiccreationsboutique.com with your order number. We will verify the situation with the carrier and arrange for a replacement shipment or a full refund.

Damaged Package: If your order arrives damaged, please email info@dynamiccreationsboutique.com within 24 hours of delivery, including your order number and photos of the damaged item(s) and packaging. We will arrange a free replacement or a refund for you.

7. Incorrect Shipping Address

Please carefully verify your shipping address before finalizing your order. If an order is returned due to an incorrect or incomplete address provided by the customer, a re-shipping fee will be charged. If you need to change your address after placing an order, please contact us immediately at info@dynamiccreationsboutique.com; while we will make every effort to update the address before shipment, we cannot guarantee the change can be made once the order has entered the processing stage.

8. Order Modifications and Cancellations

We process orders quickly to ensure you receive your items as soon as possible. If you need to modify or cancel your order, please contact us at info@dynamiccreationsboutique.com within 24 hours of placing the order. Once the order has entered the shipping stage, we are unable to make any modifications or cancellations.